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customer service advisor

  • Call Centre
  • Leeds
  • Up to £15500.00 per annum
  • Permanent
  • Full Time
  • 2994484
  • 12 Jan 2018
  1. Jobs in West Yorkshire from Hays
  2. Hays
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Customer Service, £15,500, Leeds City Centre, office hours

Your new company
A leading provider of legal solutions to the housing market, this organisation is dedicated to providing a range of services such as remortgage, sale and purchase conveyancing and mortgage shortfall recoveries to financial institutions and estate agents.

Your new role
You will be responsible for liaising with lenders, borrowers and legal firms in relation to remortgage applications. You must answer all queries within service levels and continue to offer excellent customer service. Additional duties include:

* Liaise with customers throughout the remortgage process
* Liaise with legal teams to ensure all service levels are met
* Liaise with financial institutions in obtaining information
* Input of data on to computerised system

What you'll need to succeed
You must have excellent customer service skills, this can be within hospitality, retail or an office based environment. Experience of working within a fast paced environment is essential as well as the ability to work to tight deadlines under pressure.

What you'll get in return
In return you will benefit from a competitive salary, 25 days holiday + bank, salary sacrifice scheme, pension contribution, childcare vouchers and travel discount to name a few.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

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